Terms of Use · ข้อกำหนดการใช้งาน

By using HappyToVolunteer at happytovolunteer.com, our related apps, or our LINE Official Account (@278weles / HappyToVolunteerTH) (together, the "Platform"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Platform.

"User" means any volunteer, organisation, admin, or visitor. "Volunteer" means a person using the Platform to find or join opportunities. "Organisation" means any nonprofit, charity, foundation, school, social enterprise, community group, or other entity that posts opportunities.

During this POC, HappyToVolunteer is unincorporated and operated from Singapore and Thailand. We may later incorporate (likely in Singapore); if we do, these Terms will be updated and you may be asked to re-accept. Contact: happytovolunteerapp@gmail.com

HappyToVolunteer is an online technology marketplace and intermediary. We provide software tools that allow Organisations to publish volunteer opportunities and allow Volunteers to discover and apply for those opportunities.

HappyToVolunteer is not:

• the organiser, host, employer, co-employer, joint venture partner, agent, or supervisor of any volunteer opportunity;
• a party to any arrangement between a Volunteer and an Organisation;
• responsible for screening, selecting, training, supervising, or managing Volunteers or Organisations, except for limited account verification and abuse prevention we may choose to perform in our sole discretion;
• responsible for the quality, legality, safety, schedule, cancellation, location, transportation, accommodation, food, equipment, reimbursement, insurance, permits, licences, or outcomes of any opportunity; or
• a guarantor of any Organisation, Volunteer, listing, promise, donation appeal, or statement made by any User.

Any interaction, agreement, waiver, indemnity, or activity arising from a listing occurs solely between the Volunteer and the Organisation. Platform tools (registration, waitlists, messaging, check-in, hour reports) are software features only and do not make HappyToVolunteer the organiser or supervisor of the activity.

You must have legal capacity to contract under Thai law. For this POC, the Platform is intended for users aged 20 or older (Thai age of majority). If you are under 20 (or the applicable age of majority), you may use the Platform only with consent of a parent or legal guardian, who agrees to these Terms on your behalf. Organisations listing opportunities involving children or vulnerable persons must implement appropriate safeguarding and parental consent processes. HappyToVolunteer does not replace those duties.

• Provide accurate information and keep your login secure.
• Use one person or organisation account type as designed (volunteer vs organisation).
• You are responsible for all activity under your account.
• Organisation admins are responsible for actions taken by anyone they invite.
• We may suspend or terminate accounts for abuse, fraud, safety concerns, or Terms violations, at our sole discretion.
• Because this is a POC, we may also reset test data, limit features, or close accounts as part of product validation.

Each Volunteer agrees they are solely responsible for:

• deciding whether an opportunity is suitable for their age, skills, health, and circumstances;
• their own medical conditions, fitness, vaccinations, and medications;
• obtaining personal insurance they consider necessary (travel, accident, health);
• their own travel to and from the site;
• lawful, respectful conduct toward everyone involved;
• following Organisation instructions and safety rules at the activity;
• cancelling in time if they cannot attend;
• reporting emergencies and safety concerns promptly to the Organisation and, where appropriate, authorities; and
• not relying on HappyToVolunteer to supervise, intervene in, or resolve disputes arising from on-the-ground volunteering.

Volunteering is usually unpaid and may involve physical or outdoor activity. You participate at your own judgment and risk.

Each Organisation is solely responsible for:

• accurate listings and profiles;
• risk assessments and health & safety for its activities;
• supervision, briefing, and emergency procedures;
• insurance appropriate to the activity (including public liability / volunteer accident cover where reasonably available);
• all permits, licences, and regulatory approvals;
• child protection, safeguarding of vulnerable persons, and accessibility arrangements;
• any volunteer screening, background checks, age checks, or training required by law or by the nature of the activity;
• compliance with labour, foundation, association, education, and charity rules applicable to them;
• lawful processing of Volunteer personal data received through the Platform (the Organisation is an independent data controller for that processing); and
• any promises made to Volunteers (including reimbursements, certificates, hours, meals, or lodging).

HappyToVolunteer's review or "verification" of an Organisation is limited, discretionary, and not a safety certification, endorsement, or guarantee.

Paid plans (after any trial) are billed as stated on the site. Non-payment may limit posting features. Fees are generally non-refundable unless required by law or we state otherwise.

Use of the Platform does not create an employment, agency, partnership, or joint-venture relationship between HappyToVolunteer and any User, or between HappyToVolunteer and any Volunteer. Organisations are solely responsible for ensuring their use of unpaid volunteers complies with applicable labour and other laws. HappyToVolunteer does not determine whether an activity is lawful volunteering.

Volunteering may involve physical activity, travel, outdoor work, interaction with strangers, and unpredictable conditions. By registering for or attending any opportunity found through the Platform, each Volunteer acknowledges and agrees that:

• they participate voluntarily and at their own risk;
• HappyToVolunteer does not control event sites, other participants, Organisations, or third parties; and
• to the maximum extent permitted by Thai law, the Volunteer releases and holds harmless HappyToVolunteer and its operators, officers, directors, employees, contractors, and agents from any claim arising out of or related to personal injury, illness, disability, or death; property damage, loss, or theft; harassment, discrimination, assault, sexual harassment, or other misconduct by any person; negligence of an Organisation, Volunteer, or third party; medical emergencies, accidents, or natural disasters; criminal acts of any person; cancellations, schedule changes, transportation, accommodation, food, or reimbursement disputes; and reliance on any listing, profile, verification badge, message, or hour report.

Nothing in these Terms excludes liability that cannot be excluded under mandatory Thai law (including liability for wilful misconduct or gross negligence of HappyToVolunteer where such exclusion is prohibited).

If you friend our LINE Official Account and link it to your HappyToVolunteer account, we may send transactional messages (confirmations, reminders, waitlist notices). Message volume and delivery depend on LINE's platform rules and your notification preferences. Blocking or unfriending the Official Account stops LINE messages from us. We do not guarantee delivery of any message and do not use LINE for unrelated advertising.

This Section 10 applies to every donation-related feature on the Platform, including organisation donation pages, individual support profiles, QR codes, bank / PromptPay details, embedded video, and any "lucky pick" / random-profile tools. By viewing, sharing, or transferring money using information shown on the Platform, you agree to this section in full.

10.1 Technology marketplace only - not a fundraising intermediary. HappyToVolunteer is a technology marketplace that publishes information supplied by Organisations, individuals, account holders, and (where applicable) content creators. We are not a bank, payment processor, payment gateway, money transmitter, escrow agent, trustee, crowdfunding operator, charitable foundation, or licensed public fundraiser under Thai fundraising-control or related laws merely because we display third-party payment details. We do not solicit donations for ourselves through those QR codes or bank details. Transfers are made directly from you to the recipient you choose (or their disclosed account holder) through your own bank, e-wallet, or payment app.

10.2 No collection, holding, refund, or control of funds. HappyToVolunteer does not receive, collect, hold, escrow, pool, allocate, refund, reverse, insure, or otherwise control donated funds. We do not issue donation receipts, tax certificates, or confirmations of amounts received on behalf of any recipient. Any dispute about a transfer is solely between you, your payment provider, and the recipient / account holder. Contact your bank or e-wallet first.

10.3 Best-effort review is not a warranty or certification. Any matching, screening, or review we perform before publishing payment details is best-effort only and based on information supplied to us. It does not mean we warrant, guarantee, certify, insure, or continuously monitor: (a) the identity of the named person; (b) that the QR / bank / PromptPay destination belongs to that person or remains correct; (c) charitable, nonprofit, or tax-deductible status; (d) medical, hardship, or other story claims; (e) how funds will be used; or (f) that a profile will remain published. Information can be wrong, outdated, incomplete, or fraudulent despite our care. Always verify the recipient yourself before transferring money.

10.4 Individual donation profiles. Individual profiles may show a name, photo, story, area, video, and payment details for direct peer-to-peer support. Where the payment account belongs to someone other than the named beneficiary, that fact and relationship should be disclosed on the profile. Profiles are published only after we obtain documented consent in line with our Individual donation consent process (or equivalent written consent). Consent may be withdrawn by emailing happytovolunteerapp@gmail.com; we will remove or disable the public profile within a reasonable time, but we cannot recall copies already shared or cached elsewhere. Withdrawal of consent does not create any refund obligation for past transfers.

10.5 Random / "lucky pick" tools. Any spin, raffle-style, or random-profile feature only selects among listed profiles to help you discover someone to support. It is not a lottery, prize draw, gambling product, or paid chance game. No purchase is required to spin. Landing on a profile does not create any obligation to donate.

10.6 Your responsibilities as a donor. Before you transfer any money you must: (a) read the profile and payment details carefully; (b) confirm the account name, bank, PromptPay ID, and QR with your own payment app; (c) decide for yourself whether you trust the recipient; (d) transfer only amounts you can afford to lose; and (e) keep your own payment confirmation for your records. You donate entirely at your own risk and judgment. Do not donate if you are unsure.

10.7 Prohibited and high-risk conduct. You must not use donation features to launder money, evade taxes, finance crime, run scams, impersonate others, or misrepresent need or account ownership. Organisations and individuals who supply payment details warrant that they have lawful authority to publish them and to receive funds as described. We may remove any donation listing, QR, or profile immediately, with or without notice, if we suspect fraud, illegality, consent issues, or safety risk.

10.8 No liability for donation outcomes. To the maximum extent permitted by applicable law, HappyToVolunteer and its operators, officers, contractors, and agents are not liable for any loss, damage, claim, cost, or expense arising from or related to donations or donation listings, including without limitation: fraud or social-engineering scams; fake or misleading stories; misdirected, duplicated, or failed payments; wrong or changed account details; non-delivery of any promised benefit; misuse or diversion of funds; family, inheritance, or third-party disputes; tax treatment of gifts; chargebacks; or decisions by banks or regulators. If liability cannot be fully excluded, it is limited as set out in Section 15.

10.9 Reporting. If you see a suspicious appeal, stolen identity, or misuse of a QR / bank detail, email happytovolunteerapp@gmail.com with evidence and also report to your bank and the appropriate authorities (for example Thai police / cybercrime channels). We may cooperate with lawful investigations but are not obligated to mediate private disputes over funds.

10.10 Not legal, tax, or financial advice. Nothing on the Platform is legal, tax, accounting, or financial advice. Rules on public fundraising, money transmission, gifts, and tax deductions vary by country and fact pattern. If you need advice, consult a qualified professional licensed where you are. These Terms do not create a fiduciary relationship between you and HappyToVolunteer.

10.11 Thai fundraising-control framing (POC). Individual and organisation donation pages are a technology directory of third-party payment details for voluntary peer-to-peer or organisation-directed transfers. HappyToVolunteer does not collect money for a common fund, does not allocate donations, and does not act as a licensed public charitable fundraiser merely by hosting those details. Listing a profile after documented consent and best-effort review is not a warranty and is not an invitation by HappyToVolunteer to give money to HappyToVolunteer. Users must comply with applicable Thai fundraising, banking, and anti-fraud laws when they publish or transfer money. We may remove listings immediately if we suspect illegality, missing consent, or harm to the public.

Attendance records and hour reports are based on Organisation inputs and Platform logs. They are informational tools only. HappyToVolunteer does not warrant accuracy or acceptance by schools, กยศ., employers, or authorities. Organisations and Volunteers remain responsible for verifying records.

Platform IP. HappyToVolunteer owns the Platform, branding, software, and original content. Users receive a limited, revocable, non-exclusive licence to use the Platform as permitted by these Terms.

Your content. You retain ownership of content you upload (profiles, logos, photos, descriptions). You grant HappyToVolunteer a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce, adapt (for formatting), and distribute that content solely to operate, promote, and improve the Platform.

Warranties. You warrant you have all rights to submit the content and that it is not illegal, infringing, defamatory, deceptive, or harmful.

Removal. We may remove, restrict, or refuse any content at our sole discretion, with or without notice, including for legal, safety, reputational, or policy reasons. We have no obligation to monitor all content but may do so. If you believe content infringes your rights or violates law, email happytovolunteerapp@gmail.com with details.

You may not:

• post illegal, harmful, defamatory, or misleading content;
• harass users or misuse personal data;
• scrape, attack, or disrupt the service;
• impersonate others or misrepresent affiliation;
• use the Platform for predatory, exploitative, or unsafe recruitment; or
• upload content that infringes intellectual property or violates the Computer Crime Act or other applicable law.

The Platform is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, non-infringement, availability, or accuracy of listings, hour reports, or verification badges. During POC, features may change, break, or be withdrawn without notice. We do not guarantee that every event will run as described, that every volunteer will attend, or that messaging (email/LINE) will always deliver. Organisations and volunteers are responsible for on-the-ground safety and compliance.

To the maximum extent permitted by law:

• HappyToVolunteer is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages; lost profits; lost opportunities; reputational harm; business interruption; data loss; service outages; bugs; cyber attacks; or failures of third-party services (including LINE, email, hosting, or payment rails used by Users).
• HappyToVolunteer is not liable for any claim arising from volunteering activities, Organisations, Volunteers, donations, or User content.
• HappyToVolunteer's total aggregate liability for all claims arising out of the Platform in any 12-month period shall not exceed the greater of (i) THB 3,000 or (ii) the fees you paid to HappyToVolunteer (if any) in that period.

These limits do not apply where liability cannot be limited under mandatory Thai law.

You agree to indemnify, defend, and hold harmless HappyToVolunteer and its operators, officers, directors, employees, and agents from and against any claims, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your volunteer activities or organisation of volunteer activities; (c) your negligence, wilful misconduct, or unlawful acts; (d) your breach of these Terms, the Code of Conduct, or applicable law (including PDPA); (e) any personal injury, death, or property damage claim connected to an opportunity you organised or attended; (f) intellectual property infringement or defamatory / illegal content you submit; (g) employment, labour, or misclassification claims relating to volunteering you arranged or performed; and (h) donation appeals or payment details you publish.

Organisations additionally indemnify HappyToVolunteer for claims by Volunteers, beneficiaries, parents/guardians, regulators, or third parties arising from the Organisation's events, listings, screening failures, or safeguarding failures.

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government action, war, strikes, internet or power failures, or outages of third-party providers (including LINE, hosting, or email services).

We may update these Terms. The "Last updated" date will change when we do. For material changes, we will try to provide reasonable notice (for example by email or in-app notice) and may require re-acceptance. Continued use after the effective date means you accept the revised Terms. If you do not agree, stop using the Platform and close your account. Because this is a POC, we may also discontinue the Platform in whole or in part; if we do, we will handle accounts and personal data consistently with the Privacy Policy.

These Terms are governed by the laws of Thailand, without regard to conflict-of-law rules. Subject to mandatory consumer rights that cannot be waived, the courts of Bangkok, Thailand have exclusive jurisdiction. Before filing a claim, you agree to contact us at happytovolunteerapp@gmail.com and attempt good-faith resolution for 30 days. Nothing prevents either party from seeking urgent injunctive relief for IP or data-security harm. To the extent permitted by law, you must bring any claim within one (1) year after it arises.